Registration Process



The John Holland Contractor Management process for the New Intercity Fleet Maintenance Facility (NIF) Project is detailed below in two parts:

  1. John Holland Company registration (in the John Holland system)
  2. Worker registration and induction bookings (in the Rail Industry Worker system)

Please allow yourself time to complete the registration, including time to source and upload your company documents and information.

The two-part process is outlined below. Click to expand each section for details. More information can be found on the FAQ’s and Documents page.

Let’s get started!


Step 1 > Apply for registration

Select Create Account and:

> Register your name, preferred user name, email address and password.

> Submit these details and you’ll be emailed a confirmation of your login details.

Step 2 > Register your business details

Using your new details, login to the John Holland Contractor Management System >

Follow the process to register your business details, which includes entering and selecting:


+ Business details

+ Contact details

+ Business address

+ Postal address

+ Phone, email, fax

Step 3 > Register your company

Next, you’ll step through a business registration, which involves selecting the insurances and licences your company can supply to support your registration, as well as completing a building code declaration and answering some diversity and business development questions.

Please ensure you review and select your choices carefully. Later in this process (Step 5), you’ll be prompted to upload evidence of your selections here, including the specific insurances and licences. More information about the required documents can be found on the FAQ’s and documents page.

Step 4 > Pay for your registration

You will now be categorised and pay for your registration. Company subscriptions cost $100 + GST annually.

Step 5 > Upload insurances and licences

You’ll next be prompted to upload copies of the licences and insurances you selected in step 2 for verification.

The mandatory requirements are:

  • Public and Product Liability ($20M)
  • Workers Compensation

You may also need to supply:

  • Motor Vehicle Insurance
  • Plant & Equipment Insurance
  • Professional Indemnity
  • Personnel Income Protection
  • AS/NZ4801 Certification
  • Work Activity Company Licences (ie electrical, plumbing & gas fitting)
  • Safety Management System
  • Environmental Policy
  • Sustainability Policy

You must also confirm that you comply with (and ensure all Contractor Responsible Parties comply with) all Industrial Relations Law (including, without limitation, the Building Code and Item 3 of Schedule 23) and provide a copy of your John Holland Assessment of Compliance Report.

Step 6 > Submit your application

Once you have loaded all of your documents, submit your application and continue on to Phase 2, detailed below.


All NIF Project workers are required to hold a Rail Industry Worker (RIW) card with NIF Project-specific roles on their card.

The cards are registered and purchased through the Rail Industry Worker system, a national competency management system for rail workers.

The process for both new RIW card applicants and existing RIW cardholders is outlined below, and in the supporting NIF Project Pegasus Worker Registration Guide (coming soon).

More information for new RIW card applicants can be found on the Rail Industry Worker (RIW) Card Process page.

Step 1 > Business lookup

Go to the Rail Industry Worker system and search for your business name.

If your business isn’t already in the system, you will need to register an account using your ABN and business details. Your registration will be approved and your login details emailed. If you experience any issues registering, please check your ABN is valid, or contact Pegasus.

If your business is already in the system, and your worker is an RIW cardholder, skip to Step 3 below to ensure they hold the NIF specific roles required for this project.

Step 2 > Manage employees

With your login, you can now enter and edit your employees in the Rail Industry Worker system – this includes entering personal contact details and a mailing address for their RIW card to be sent.

Step 3 > Manage roles

You will select between two types of worker on the John Holland NIF Project:

Rail Safety Workers

Those who will be working/operating within the rail corridor or the Transport Local Possession Authority (TLPA). Most workers on this project will need this role as the project progresses.

Select from these roles:

John Holland New Intercity Maintenance Facility – RSW

TfNSW Operator

Any operator roles for machinery the worker is to operate

Non-Rail Safety Workers

Those who won’t be working/operating within the rail corridor or the Transport Local Possession Authority (TLPA). As the project progresses, work sites may be re-zoned requiring workers to qualify for the RSW role above. You will be advised if required.

Select from these roles:

John Holland New Intercity Maintenance Facility – Non-RSW

Any operator roles for machinery the worker is to operate

Step 4 > Upload competencies & book inductions

You will now be prompted to upload documents to support the qualifications and competency for your worker to complete the roles selected in Step 3. You will also book online induction modules which are to be completed before workers arrives for the Site Familiarisation, also booked in this step.

If your worker already has an RIW card, then their existing card will be updated and a new card won’t be printed. They will need to complete online induction modules prior to arriving at their Site Familiarisation.

Step 5 > Order and pay for card, or process to update an existing card

For new RIW cards

Order and pay for the Rail Industry Worker Cards for your workers

Initial cost:

RIW card: $100 + GST (valid for 10 years)

Online induction modules: $10 + GST.

Annual renewal and maintenance:

$30 + GST

For new and existing RIW cards

Pegasus will review and validate the documents and competencies uploaded against selected roles.

Step 6 > Complete 100 point ID check

After payment, you’ll be emailed an ID check form for each worker. They must book an appointment with their local participating Australia Post as soon as possible to avoid delays. Workers will print their ID check form to take with their 100 points of ID. At Australia Post, a photo will be taken for their RIW card.

You will receive an email to advise when a worker’s ID check is complete.

Step 7 > Cards printed and sent

Pegasus will be notified when the 100 point ID check is complete, and your worker’s card printed and sent on the next business day. You will receive an email that the card is approved and sent.

RIW cards are sent by regular mail, and can take between 7 – 10 business days to arrive.

If a worker needs to start on site before they’ve received their RIW card, please access Onsite via the link in the email you receive to find your workers RIW card number. They can enter their RIW card number at site until their card arrives.